Shipping policy
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Shipping within Australia Shipping to New Zealand Express Shipping to New Zealand is $20 NZD via Australia Post or $59 NZD via DHL Express. International Shipping |
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We dispatch orders within 48 hours of your order date, except during new releases or sale periods, which may take a little longer. Orders containing a pre-order item will be held until the pre-order item is in stock, the entire order will then be sent in the next day’s dispatch. If you would like your other items sent earlier please purchase in two separate transactions. Shipping time is an estimated 2-5 business days from dispatch, however, we cannot guarantee Australia Post shipping times. Please note that couriers might experience shipping delays for reasons that is beyond our knowledge as a seller. In case of rejected delivery due to the Customer error and the package is being returned to sender by Australia Post, we can do redelivery with additional shipping fee which is to be paid by the Customer. In the rare circumstance that a parcel is missing, Pliē can assist to contact the courier to locate it. Investigation times vary by service and the resolution will depend on the report findings. Pliē can not be held responsible for deliveries once they have left our warehouse. |
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For Australia & New Zealand Orders:1. Visit our Return Portal to select the item(s) you'd like to return and provide a reason for each return. For any other Countries:Contact us at hello@plieaustralia.com.au to initiate your return. |
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Need a different style, size, or color? We’ve got you! To start an exchange, you can contact us at hello@plieaustralia.com.au |
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Simply wash your PLIĒ inside a laundry bag. |
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FREE GIFT No return or exchanges on your Pliē FREE gift. Both purchased product and the free gift product must be returned to be eligible for Refunds / Pliē Store Credit. Simply return the unworn, unwashed products in its original condition including packaging, within 30-days with all tags intact. |